Speaker
1 talk · 1 edizione
WUDRome 2016
Speaker
Klaus Schwarzenberger
CTO of ExperienceFellow
Klaus Schwarzenberger is an IT manager with an entrepreneurial spirit. He is CTO of ExperienceFellow, an innovative software to collect and research the customer experience of any product, service, or brand. In 2012 he founded – together with Marc Stickdorn co-author of the award-winning book “This is Service Design Thinking” – Smaply, a web-based software solution to map stakeholders, service systems and service processes. It allows to quickly digitalise and visualize workshop outcomes in a clear, easy to use format and to work in project teams independent of location.
ExperienceFellow · “This is Service Design Thinking” · Smaply · twitter.com
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Ha parlato qui
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Engagement